Speak With Someone Who Cares
It’s what we do and have done since 1971. It means that we Communicate with our clients and vendors, Advocate for you, Responsibly deliver knowledge and recommendations, all while delivering Excellence in customer service.
Communication – No matter what, when or where. The team at LLJohns is available. Our experience enables us to identify your needs and tailor a program unique to you.
Advocacy – We facilitate client-underwriter relationships. We don’t hide our clients, in fact, we recommend face-to-face meetings to cultivate personal relationships. LLJohns recognizes the importance of this business relationship, we don’t work for the carriers, we work for you.
Responsibility – We handle your program as if it were our own. We believe it is our duty and obligation to share our knowledge and provide you with recommendations accordingly.
Excellence – The LLJohns team has an unparalleled 275 years of combined aviation experience. Private pilots, instructors, commercial pilots and former underwriters, all insurance professionals dedicated to excellence, honoring commitments and putting you first.
The LLJohns Team
The founding principles and dedication to you, the client, has created an environment within the organization that still exists today. Our team has an average tenure of over 20 years combined with 5 employees over the 30-year mark. A true testament to the culture created and nurtured by the entire leadership team.
Stephen Johns
President
Direct Line: (248) 666-7207
Mobile: (248) 760-0557
Email: sjohns@lljohns.com
Stephen Johns
President
Growing up around aviation, Steve shared his father Larry’s passion for flying. Steve started flight school in high school and soloed at the age of 16. Focusing on his education, Steve completed his training and received his private pilot’s license 5 years later.
After graduating from the University of Michigan, Steve joined Larry at LLJohns and began a journey that would last 30 years and counting.
Throughout his career, Steve has served both charitable and organizational groups in leadership roles. Steve served as Chairman of the Board for Angel-Flight Michigan, an organization providing flight services for those in need. Steve also spent 6 years on the board of directors with the National Aircraft Finance Association and is a member of the National Business Aviation Association. He is also currently serving as the Treasurer on the West Michigan Aviation Academy Foundation board.
Today, Steve is responsible for leading LLJohns and running daily operations. Everyone at LLJohns is client focused and that comes from Steve’s leadership and dedication to their clients. While maintaining his own group of clients, Steve sets the standard for the rest of the team, fostering the culture that has made LLJohns a leader in the aviation insurance industry.
Along with leading the operational segment of the business, Steve enjoys digging into the numbers, identifying trends and developing efficiencies within the industry and his own business.
The time he spends with his wife, 4 children and 2 grandchildren is cherished and hard-earned. A proclaimed Jesus follower, Steve’s faith has been a guiding light in his life, family and business. Over the years, Steve has enjoyed participating in leadership roles within his church’s ministry and outreach. Today, he strives to live out the words attributed most commonly to Saint Francis of Assisi, “Preach the Gospel at all times, and if necessary, use words.”
Sean Kallsen
Vice President
Direct Line: (248) 666-7208
Mobile: (248) 760-0558
Email: skallsen@lljohns.com
Sean Kallsen
Vice President
Sean comes to aviation naturally with his father serving as an aviator in the United States Navy. That inspired Sean to attend the prestigious Center for Aerospace Studies at University of North Dakota and graduate with a degree in Airway Science Management.
After completing a nine (9) month internship with American Eagle Group in Dallas, Texas, Sean joined the team at LLJohns. First serving as an agent, he used his education and experience to provide his clients with exceptional coverage, consultation, and customer service.
Today, 25 years later, Sean serves as the Vice President of LLJohns providing leadership and guidance to their team of account managers. Sean’s commitment to excellence in his field led him to pursue and achieve his Certified Insurance Counselor (CIC) designation and he is currently completing his Certified Risk Manager (CRM) designation. Sean provides organizational leadership and direction for sales and marketing while still serving his own client base. Using a consultative approach, Sean navigates the complexities of aviation insurance to align his client’s needs with the appropriate products and coverages.
Sean routinely conducts leadership team meetings, along with leading weekly and quarterly business reviews and also serves as the point man for the company’s annual 2-day leadership event. Sean enjoys an active lifestyle with his wife Andrea and their four kids. Over the last 20 years, Sean has trained for and competed in numerous triathlons & marathons. Active members in their church community, the Kallsens enjoy serving in their church and participating in other outreach programs.
Cameron Johns
Account Executive
Direct Line: 248-666-7219
Email: cjohns@lljohns.com
Cameron Johns
Account Executive
Aviation and serving others is in Cameron’s blood. As a third generation aviation professional, Cameron has had an opportunity to gain a good understanding of the industry he now serves. Cameron has been with LLJohns in one capacity or another since 2010. Working his way through high school and college, he now joins the team as an Account Executive. This new role will allow Cameron to use what he already knows to serve his clients well, while still learning something new every day. Cameron recently obtained his Insurance Agent license and is currently studying to secure his private pilot’s license. Both will enable him to better serve the LLJohns client base on a more personal level.
Cameron is an avid athlete, splitting time between the weight room and the road where he enjoys distance running. A graduate of Grace College with a degree in education, Cameron’s thirst for knowledge continues as he has begun work on his Master's Degree from Wayne State in Spanish Literature and Language. Whether he's flying, studying, lifting, or running, Cameron enjoys keeping his mind and body active; but his greatest passion is spending time with family.
Brie Bowes
Account Manager
Direct Line: (248) 666-7214
Email: bbowes@lljohns.com
Brie Bowes
Account Manager
Brie joined the team in 2001 on a part time basis and came on full time in 2007 after graduating from Oakland University. Since joining, she has been focused on serving LLJohns business clients as a part of the Corporate & Commercial Department team. Working closely with senior staff members, Brie provides data collection for underwriters, manages renewals and assists in securing pilot approvals to ensure their clients most complex insurance needs are met. As a dedicated insurance professional, Brie holds a Michigan license for Property & Casualty Insurance and Certified Insurance Service Representative.
With 4 young children at home, Brie enjoys spending time with her family and volunteering for local charity organizations.
Jennifer Coleman
Account Manager
Direct Line: 248-666-7212
Email: jcoleman@lljohns.com
Jennifer Coleman
Account Manager
Jennifer brings a strong history of providing exceptional customer service to her role at LLJohns. A graduate of the University of Colorado, Jennifer spent 12 years in marketing and advertising with an emphasis on target audience research and national brand message placement in traditional and online/social media. Once her kids started school, she returned to the work force with a focus on customer service and risk assessment. Those skills are exactly what makes Jennifer a perfect fit for the LLJohns team. Jennifer oversees all aspects of account management from maintaining the policy renewal process to delivering quotes and focusing on customer retention. Conducting policy reviews, Jennifer ensures that both pleasure pilots and business aircraft owners alike are properly protected by their coverage plans.
Jennifer is a huge college football fan and enjoys spending time with family and friends tailgating, visiting cider mills, crafting, and riding a Harley. She strives to follow the wisdom of Proverbs 3:27; “Do not withhold good from those to whom it is due, when it is within your power to act” and likes to volunteer at her church working on special interest projects such as Back to School backpacks and Thanksgiving food basket initiatives.
Go Buffs!!
Molly Bierens
Account Manager
Direct Line: 248-666-7202
Email: mbierens@lljohns.com
Molly Bierens
Account Manager
Molly brings over thirty-seven years of experience in the insurance industry to her role at LLJohns. Starting before she was a teenager, Molly sorted mail at her family’s independent insurance agency, and when she passed her certification and received her agent's license just a few days after turning eighteen, she was the youngest person ever to become a licensed agent in the state of Michigan. She brings a wealth of experience and knowledge to her role at LLJohns and she finds the world of aviation fascinating, engaging, and an exciting place to apply her skills.
Molly is married to Kirk and the mother of four children, Ellie, Nora, Lexi, and Ari. Over the years she has balanced those roles and her career like a pilot keeping the wings level. She serves in a number of leadership roles at her church and in the community. She enjoys traveling, reading, and affecting entire rooms with her infectious laughter.
Carly Jacobs
Account Manager
Direct Line: (248) 666-7216
Email: cjacobs@lljohns.com
Carly Jacobs
Account Manager
Carly joined LLJohns in 2021 after graduating from Michigan State University. She has 5 years’ experience in Property Management and brings to our team a strong work ethic and desire to provide the best customer service. She spends most of her time serving Light Aircraft customers – whether it’s assisting current clients through the renewal process or providing coverage options for new clients. Her dedication and attention to detail propels her to meet the needs of her clients and to make the process as seamless as possible. She truly aims to provide peace of mind to her clients by fully assessing and understanding their needs, then arranging coverage plans that ensure they are properly protected.
Carly is passionate about learning and growing in all areas of life. She especially loves to read and is determined to carve out time in her daily routine to sharpen her mind. When the weather is nice, she enjoys attending live concerts and walking her dog, Helga.
Madison Lamar
Account Manager
Direct Line: 248-666-7211
Email: mlamar@lljohns.com
Madison Lamar
Account Manager
Growing up in an aviation household, Maddie doesn’t know life apart from flying. From her first “flight lesson” at 3 years old to her first solo at 16, Maddie has always known she wanted to be a pilot and work in the aviation field. She obtained her private pilot license at 18 and graduated from Liberty University with a Bachelor of Science in Aviation Administration.
As an Account Manager in the Light Aircraft Department at LLJohns, Maddie works with new and current clients to learn specific needs and provide appropriate coverage options in a timely matter. Her experience and love for aviation help her serve her clients with excellence by navigating any changes they need and answering their questions. She hopes to obtain her Glider add-on rating soon to better serve glider clients (and because she’s convinced “stick and rudder” flying is the best!).
In her free time, Maddie enjoys hiking around Upstate New York with her husband, Daniel, and dog, Murphy.
John Gostinger
Account Executive
Direct Line: (248) 666-7204
Email: jgostinger@lljohns.com
John Gostinger
Account Executive
When John joined LLJohns nearly 25 years ago, he brought with him an unparalleled abundance of aviation knowledge and experience.
Over the course of his life and education leading up to his current role with LLJohns, Mr. Gostinger has been immersed in the aviation industry. John started flying in 1962 and obtained his private pilot’s license in 1966. By 1969, John had earned his CFI and shortly thereafter added his CFII along with multi-engine and glider ratings. For decades since, John has been an advocate for flying both as an instructor pilot and serving honorably for six years in aircraft maintenance for the Air National Guard.
John worked in aviation insurance prior to joining LLJohns, spending 11 years as an underwriter for Global Aviation Aerospace. That experience, along with a lifelong involvement in aviation has made John a most valuable part of the LLJohns family.
Today, John focuses primarily on a light aircraft, private pilot client base. John works managing his existing client base while always seeking out new pilots that he knows will benefit from his experience and the LLJohns approach. John also maintains several flight school clients, sharing his wealth of knowledge in that area to ensure those clients are properly served.
In 2017, John was awarded the FAA Wright Brothers Master Pilot Award. This is a prestigious recognition honoring private pilots who have flown for 50 years since their first solo flight without violation or accident. John was awarded this great distinction alongside LLJohns founder, Larry Johns. Since graduating from Western Michigan University with a liberal arts degree and an eye on teaching, John still enjoys his involvement in flight instruction working with and mentoring pilots, sharing his extensive experiences with new students both young and old.
Nancy Ott
Customer Service Representative | Account Manager
Direct Line: 248-666-7205
Email: nott@lljohns.com
Nancy Ott
Customer Service Representative | Account Manager
Nancy brings many years of insurance experience to deliver exceptional client service. With 28 years at LL Johns, Nancy understands the needs of our Light Aircraft customers. She handles all aspects of account management from maintaining the policy renewal process to delivering quotes and focusing on customer retention. Conducting policy reviews, Nancy ensures that our pleasure and business customers are properly protected by their coverage plans.
When not hard at work, Nancy is an avid reader, with a book a week to her credit. As a devout Christian, she is active in her church community.
Patti Warman
Sales Coordinator
Direct Line: 248-666-3307
Email: pwarman@lljohns.com
Patti Warman
Sales Coordinator
Patti has been with LLJohns since 1985. With a father who worked at Marsh McLennan and was also Larry Johns’ close friend, Patti grew up with insurance talk at the dinner table. Having learned the values of excellence, integrity, and customer service at a young age, stepping into a role at LL Johns after college was a natural fit. During her full-time years at LLJohns, Patti further developed her aviation insurance knowledge, managing Corporate and Commercial accounts. Patti continued working part-time while raising four children, now all adults.
Patti spent 12 years working in Special Education within her local school district where she learned a new perspective through the eyes of children with multiple disabilities. During that time, she continued assisting with the Workers’ Compensation policies at LLJohns and supporting team members with special projects. In her return to a full time position with LLJohns, she now supports the sales team by developing relationships with new clients. She will analyze their needs, help navigate the markets on their behalf, review their program and provide reliable service alongside the sales team.
Outside of the office, Patti enjoys serving alongside her Pastor/husband in their local church, playing with her grandbaby, walking her golden retriever, and volunteering at the school where she once worked.
Kaili Mae Maike
Business Administration
Direct Line: 248-666-7213
Email: kmaike@lljohns.com
Kaili Mae Maike
Business Administration
Kaili Mae grew up around personal and business aviation and is a third-generation aviation insurance professional. She joined LLJohns over 15 years ago and has performed various roles. Most recently she has served as an account manager working directly with clients helping guide them through the complexities of securing aviation insurance.
Today, her systematic approach to business and keen understanding of business finance have led Kaili Mae to the financial side of the business. In addition to overseeing the accounting and finance responsibilities, Kaili Mae continues to maintain her Property & Casualty license and enjoys continued interaction with clients as needed.
Kaili Mae has a busy life with two youngsters at home and enjoys playing keys and singing in her church worship band.
Larry Johns
Founder and Chairman
Email: ljohns@lljohns.com
Larry Johns
Founder and Chairman
Larry founded LLJohns with a specific mission, to operate a business in an industry he’d come to love and to do it on what he believes to be God’s principles. Larry and Madge will tell you their faith has been the guiding principle in the way they raised their family and ran the business.
Larry first flew at the age of 10 when a neighbor invited him for a flight and a passion was born. Years later, after graduating from the GM Institute, Larry began working for General Motors. It wasn’t long before he and two friends had bought their first plane.
After a couple of years at GM, Larry came to realize that the corporate life wasn’t for him. He and his wife, Madge, began looking for ways to work and serve those in need through ministry and mission. Larry was asked to join an aviation insurance company where he would serve a 7 state territory. A change in ownership a few years later would set Larry and Madge on their path.
Larry founded LLJohns to serve the aviation community with honesty and integrity, running his business firmly on his Biblical principles. Together, Larry and Madge built LLJohns into an industry leader in private and commercial aviation insurance. Today, they employ a team of agents, account managers and leaders who have an unprecedented amount of aviation experience.
Larry is still a part of the leadership team and continues to foster the atmosphere and spirit the company was founded upon. Larry and Madge still both enjoy active roles in the operational aspect of the agency while allowing their leadership team to run the day to day business.
Family, integrity, experience and faith.
Madge Johns
Secretary
Madge Johns
Secretary
Our mission is to deliver peace of mind to our clients and opportunity to our staff in a way that declares and honors God.
— MADISON CHEMICAL CO.
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