Speak With Someone Who Cares
It’s what we do and have done since 1971. It means that we Communicate with our clients and vendors, Advocate for you, Responsibly deliver knowledge and recommendations, all while delivering Excellence in customer service.
Communication – No matter what, when or where. The team at LLJohns is available. Our experience enables us to identify your needs and tailor a program unique to you.
Advocacy – We facilitate client-underwriter relationships. We don’t hide our clients, in fact, we recommend face-to-face meetings to cultivate personal relationships. LLJohns recognizes the importance of this business relationship, we don’t work for the carriers, we work for you.
Responsibility – We handle your program as if it were our own. We believe it is our duty and obligation to share our knowledge and provide you with recommendations accordingly.
Excellence – The LLJohns team has an unparalleled 275 years of combined aviation experience. Private pilots, instructors, commercial pilots and former underwriters, all insurance professionals dedicated to excellence, honoring commitments and putting you first.
The LLJohns Team
The founding principles and dedication to you, the client, has created an environment within the organization that still exists today. Our team has an average tenure of over 20 years combined with 5 employees over the 30-year mark. A true testament to the culture created and nurtured by the entire leadership team.
Direct Line: (248) 666-7207
Mobile: (248) 760-0557
Growing up around aviation, Steve shared his father Larry’s passion for flying. Steve started flight school in high school and soloed at the age of 16. Focusing on his education, Steve completed his training and received his private pilot’s license 5 years later.
After graduating from the University of Michigan, Steve joined Larry at LLJohns and began a journey that would last 30 years and counting.
Throughout his career, Steve has served both charitable and organizational groups in leadership roles. Steve served as Chairman of the Board for Angel-Flight Michigan, an organization providing flight services for those in need. Steve also spent 6 years on the board of directors with the National Aircraft Finance Association and is a member of the National Business Aviation Association.
Today, Steve is responsible for leading LLJohns and running daily operations. Everyone at LLJohns is client focused and that comes from Steve’s leadership and dedication to their clients. While maintaining his own group of clients, Steve sets the standard for the rest of the team, fostering the culture that has made LLJohns a leader in the aviation insurance industry.
Along with leading the operational segment of the business, Steve enjoys digging into the numbers, identifying trends and developing efficiencies within the industry and his own business.
The time he spends with his wife, 4 children and 2 grandchildren is cherished and hard-earned. A proclaimed Jesus follower, Steve’s faith has been a guiding light in his life, family and business. Over the years, Steve has enjoyed participating in leadership roles within his church’s ministry and outreach. Today, he strives to live out the words attributed most commonly to Saint Francis of Assisi, “Preach the Gospel at all times, and if necessary, use words.”
Direct Line: (248) 666-7208
Mobile: (248) 760-0558
Sean comes to aviation naturally with his father serving as an aviator in the United States Navy. That inspired Sean to attend the prestigious Center for Aerospace Studies at University of North Dakota and graduate with a degree in Airway Science Management.
After completing a nine (9) month internship with American Eagle Group in Dallas, Texas, Sean joined the team at LLJohns. First serving as an agent, he used his education and experience to provide his clients with exceptional coverage, consultation, and customer service.
Today, 25 years later, Sean serves as the Vice President of LLJohns providing leadership and guidance to their team of account managers. Sean’s commitment to excellence in his field led him to pursue and achieve his Certified Insurance Counselor (CIC) designation and he is currently completing his Certified Risk Manager (CRM) designation. Sean provides organizational leadership and direction for sales and marketing while still serving his own client base. Using a consultative approach, Sean navigates the complexities of aviation insurance to align his client’s needs with the appropriate products and coverages.
Sean routinely conducts leadership team meetings, along with leading weekly and quarterly business reviews and also serves as the point man for the company’s annual 2-day leadership event. Sean enjoys an active lifestyle with his wife Andrea and their four kids. Over the last 20 years, Sean has trained for and competed in numerous triathlons & marathons. Active members in their church community, the Kallsens enjoy serving in their church and participating in other outreach programs.
Direct Line: (248) 666-7204
When John joined LLJohns nearly 25 years ago, he brought with him an unparalleled abundance of aviation knowledge and experience.
Over the course of his life and education leading up to his current role with LLJohns, Mr. Gostinger has been immersed in the aviation industry. John started flying in 1962 and obtained his private pilot’s license in 1966. By 1969, John had earned his CFI and shortly thereafter added his CFII along with multi-engine and glider ratings. For decades since, John has been an advocate for flying both as an instructor pilot and serving honorably for six years in aircraft maintenance for the Air National Guard.
John worked in aviation insurance prior to joining LLJohns, spending 11 years as an underwriter for Global Aviation Aerospace. That experience, along with a lifelong involvement in aviation has made John a most valuable part of the LLJohns family.
Today, John focuses primarily on a light aircraft, private pilot client base. John works managing his existing client base while always seeking out new pilots that he knows will benefit from his experience and the LLJohns approach. John also maintains several flight school clients, sharing his wealth of knowledge in that area to ensure those clients are properly served.
In 2017, John was awarded the FAA Wright Brothers Master Pilot Award. This is a prestigious recognition honoring private pilots who have flown for 50 years since their first solo flight without violation or accident. John was awarded this great distinction alongside LLJohns founder, Larry Johns. Since graduating from Western Michigan University with a liberal arts degree and an eye on teaching, John still enjoys his involvement in flight instruction working with and mentoring pilots, sharing his extensive experiences with new students both young and old.
Customer Service Representative | Account Manager
Direct Line: 248-666-7205
Customer Service Representative | Account Manager
Nancy brings many years of insurance experience to deliver exceptional client service. With 28 years at LL Johns, Nancy understands the needs of our Light Aircraft customers. She handles all aspects of account management from maintaining the policy renewal process to delivering quotes and focusing on customer retention. Conducting policy reviews, Nancy ensures that our pleasure and business customers are properly protected by their coverage plans.
When not hard at work, Nancy is an avid reader, with a book a week to her credit. As a devout Christian, she is active in her church community.
After graduating from Oakland University, Brie joined the team at LLJohns in 2001. Since joining, she has been focused on serving LLJohns business clients as a part of the Corporate & Commercial Department team. Working closely with senior staff members, Brie provides data collection for underwriters, manages renewals and assists in securing pilot approvals to ensure their clients most complex insurance needs are met. As a dedicated insurance professional, Brie holds a Michigan license for Property & Casualty Insurance and Certified Insurance Service Representative.
With 4 young children at home, Brie enjoys spending time with her family and volunteering for local charity organizations.
Direct Line: 248-666-7212
Jennifer brings a strong history of providing exceptional customer service to her new role at LLJohns. A graduate of the University of Colorado, Jennifer spent 12 years in marketing and advertising with an emphasis on target audience research and national brand message placement in traditional and online/social media. Once her kids started school, she returned to the work force with a focus on customer service and risk assessment. Those skills are exactly what makes Jennifer a perfect fit for the LLJohns team. Jennifer oversees all aspects of account management from maintaining the policy renewal process to delivering quotes and focusing on customer retention. Conducting policy reviews, Jennifer ensures that both pleasure pilots and business aircraft owners alike are properly protected by their coverage plans.
Jennifer is a huge college football fan and enjoys spending time with family and friends tailgating, visiting cider mills, crafting, and riding a Harley. She strives to follow the wisdom of Proverbs 3:27; “Do not withhold good from those to whom it is due, when it is within your power to act” and likes to volunteer at her church working on special interest projects such as Back to School backpacks and Thanksgiving food basket initiatives.
Aviation and serving others is in Cameron’s blood. As a third generation aviation professional, Cameron has had an opportunity to gain a good understanding of the industry he now serves. Cameron has been with LLJohns in one capacity or another since 2010. Working his way through high school and college, he now joins the team as an Account Executive. This new role will allow Cameron to use what he already knows to serve his clients well, while still learning something new every day. Cameron recently obtained his Insurance Agent license and is currently studying to secure his private pilot’s license. Both will enable him to better serve the LLJohns client base on a more personal level.
Cameron is an avid athlete, splitting time between the weight room and the road where he enjoys distance running. A graduate of Grace College with a degree in education, Cameron’s thirst for knowledge continues as he has begun work on his Master's Degree from Wayne State in Spanish Literature and Language. Whether he's flying, studying, lifting, or running, Cameron enjoys keeping his mind and body active; but his greatest passion is spending time with family.
Direct Line: (248) 666-4400
Madison... first solo at 16... check, private pilot license at 18... check, Bachelor's in Aviation Administration at Liberty University... check, land a position at a top aviation insurance provider... check.
At a very young age, Madison knew she wanted to be a pilot, just like her dad. Since then, she’s dedicated her time to studying, training, flying and schooling; all with the goal of spending a lifetime in aviation.
As an account manager, Madison will be facilitating every step in the quoting process, helping meet specific client needs, and communicating with underwriters and clients directly.
When she’s not in the air or serving clients, Madison enjoys spending time outdoors with her fiancé.
Client Service Specialist
Direct Line: (248) 666-7206
Client Service Specialist
Julie has a rich history with LLJohns spanning over 15 years. From assisting with the financial side of the business to caring for clients’ needs, she has served with a great variety of responsibilities since joining the team. Julie has begun a new role as a Client Service Specialist, using her strengths to serve clients with excellence. Julie will work closely with the Corporate & Commercial Department team making certain policy renewals progress efficiently and closely attending to details to make sure her clients with complex insurance needs are properly protected.
When the weather is nice, Julie can be found enjoying the outdoors with her husband, Todd. She especially loves spending time in her garden.
Kaili Mae Maike
Direct Line: 248-666-7213
Kaili Mae Maike
Kaili Mae grew up around personal and business aviation and is a third-generation aviation insurance professional. She joined LLJohns over 15 years ago and has performed various roles. Most recently she has served as an account manager working directly with clients helping guide them through the complexities of securing aviation insurance.
Today, her systematic approach to business and keen understanding of business finance have led Kaili Mae to the financial side of the business. In addition to overseeing the accounting and finance responsibilities, Kaili Mae continues to maintain her Property & Casualty license and enjoys continued interaction with clients as needed.
Kaili Mae has a busy life with two youngsters at home and enjoys playing keys and singing in her church worship band.
Founder and Chairman
Larry founded LLJohns with a specific mission, to operate a business in an industry he’d come to love and to do it on what he believes to be God’s principles. Larry and Madge will tell you their faith has been the guiding principle in the way they raised their family and ran the business.
Larry first flew at the age of 10 when a neighbor invited him for a flight and a passion was born. Years later, after graduating from the GM Institute, Larry began working for General Motors. It wasn’t long before he and two friends had bought their first plane.
After a couple of years at GM, Larry came to realize that the corporate life wasn’t for him. He and his wife, Madge, began looking for ways to work and serve those in need through ministry and mission. Larry was asked to join an aviation insurance company where he would serve a 7 state territory. A change in ownership a few years later would set Larry and Madge on their path.
Larry founded LLJohns to serve the aviation community with honesty and integrity, running his business firmly on his Biblical principles. Together, Larry and Madge built LLJohns into an industry leader in private and commercial aviation insurance. Today, they employ a team of agents, account managers and leaders who have an unprecedented amount of aviation experience.
Larry is still a part of the leadership team and continues to foster the atmosphere and spirit the company was founded upon. Larry and Madge still both enjoy active roles in the operational aspect of the agency while allowing their leadership team to run the day to day business.
Family, integrity, experience and faith.
Treasurer & Secretary
Treasurer & Secretary
Our mission is to deliver peace of mind to our clients and opportunity to our staff in a way that declares and honors God.
— MADISON CHEMICAL CO.
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